(336) 823-6190 – 24/7 Maintenance Center
You can also login to your Tenant Portal to submit a maintenance request. To request an activation link, please contact firstname.lastname@example.org.
ATTENTION: Online maintenance request will be read during regular office hours only. This request is only for routine maintenance and not for after-hours emergencies.
After Hours Emergency Calls
Emergency situations are defined as circumstances which put your safety in jeopardy or cause the unit to be uninhabitable.
Examples of extreme emergencies include:
You smell smoke or see something on fire. Call 911 first.
There is no heat and the temperature inside your unit is below 50 degrees.
A/C is not working and temperature in your unit is above 80 degrees.
You have no water.
Water is leaking from a broken pipe or from the ceiling.
All of the plumbing is stopped up and unusable.
If you have a problem in the middle of the night, please wait to call until daylight if at all possible.