Maintenance Request


(336) 823-6190  –  24/7 Maintenance Center 


You can also login to your Tenant Portal to submit a maintenance request. To request an activation link, please contact

ATTENTION: Online maintenance request will be read during regular office hours only. This request is only for routine maintenance and not for after-hours emergencies.

After Hours Emergency Calls

Emergency situations are defined as circumstances which put your safety in jeopardy or cause the unit to be uninhabitable.

Examples of extreme emergencies include:

You smell smoke or see something on fire.  Call 911 first.

There is no heat and the temperature inside your unit is below 50 degrees.

A/C is not working and temperature in your unit is above 80 degrees.

You have no water.

Water is leaking from a broken pipe or from the ceiling.

All of the plumbing is stopped up and unusable.

If you have a problem in the middle of the night, please wait to call until daylight if at all possible.